Our operates the Veiled Hearts mobile application (the "Game"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Game. By accessing the Game, you consent to the practices described below.
(a) Directly Provided Data
Account Creation: Username, email address (if registered).
User Content: Saved game progress, in-game choices, and feedback submissions.
(b) Automatically Collected Data
Device & Technical Data:
📱 Device ID (e.g., IDFA for iOS, Android Advertising ID)
🔧 OS version, hardware model, screen resolution
📶 IP address, network type
Gameplay Analytics:
⏱ Session duration, level completion rates
❌ Crash reports, error logs
Advertising Data:
▶ Ad views, clicks, and interactions (via third-party ad networks like Google AdMob, Unity Ads)
(c) Third-Party Data
Social Logins (e.g., Apple/Google Sign-In): Public profile name and email (with your consent).
Payment Processors (e.g., Apple App Store, Google Play Store): We do not access your credit card details.
| Purpose | Examples |
|---|---|
| Game Functionality | Save progress, unlock episodes, sync across devices |
| Advertising & Monetization | Serve personalized ads based on gameplay behavior (e.g., genres you prefer) |
| Analytics & Improvement | Fix bugs, balance story difficulty, optimize performance |
| Security & Legal Compliance | Prevent fraud, enforce Terms of Service, respond to legal requests |
We do not sell your personal information (as defined by CCPA/CPRA). Data is shared only under these circumstances:
- Service Providers: Partners who assist with:
🔍 Analytics (e.g., Firebase, Adjust)
📢 Ad networks (e.g., AppLovin, IronSource)
☁ Cloud storage (e.g., AWS, Google Cloud)
Contracts require providers to protect your data.
- Legal Obligations: If required by law enforcement or valid legal process.
- Business Transfers: During mergers, acquisitions, or asset sales (you will be notified).
California residents and other US users may:
Access/Delete: Request a copy of your data or ask us to delete it via [Vazquezwedding1826@gmail.com].
Non-Discrimination: We will not deny services for exercising your rights.
Note: "Sale" under CCPA includes sharing ad IDs for targeted advertising.
The Game is not directed to children under 13.
If we learn a child under 13 provided data without parental consent, we will immediately delete it.
Parents/guardians may contact us to review or delete a child's data.
We implement safeguards including:
🔒 AES-256 encryption for stored data
🛡 Firewalls and access controls
📊 Regular security audits
Data may be processed outside the US (e.g., servers in EU). We use Standard Contractual Clauses (SCCs) or other lawful mechanisms for transfers.
Material changes will be notified via:
🎮 In-game pop-up at next login
📧 Email (if provided)
Continued use = acceptance of revised policy.
For data requests or questions:
Email: Vazquezwedding1826@gmail.com